Who this is for
Does this sound like you?
You run a workshop that fixes excavators and construction equipment for other people. Your reputation rises and falls on turnaround time and whether the part you fit actually works. Wrong parts, long waits and quality issues become your problem, not the customer’s problem.
We treat every order like a machine sitting on your lift: part numbers checked before dispatch, fitment confirmed against machine and model, quality you can mark up and warrant, and technical support when the job is not straightforward.
Below, we set out how we support you — the way we help on an order by order basis, what you can expect from us, and how the whole process works from enquiry to delivery.
The Racer promise
One supplier that covers many brands, ships reliably and stands behind every part with clear warranty support. Built around how you buy.
Your priorities
What matters most to you
01
Fast delivery to minimise machine downtime
02
Correct fitment the first time, no comeback jobs
03
Quality you can confidently mark up and warrant
04
Parts in stock when the customer is waiting
05
Technical help for tricky or unusual fitments
06
Simple ordering with minimal paperwork
How we help 01
Built for speed
We despatch quickly and route parts with priority when a machine is off hire, so you can return trucks and builds to service without delay. When a customer is waiting with an excavator in the workshop, we treat the part as urgent from the moment you order.
What this means for you
Machines back to service sooner and fewer customers waiting on parts.
How we help 02
A correct first fit
Part numbers are matched against machine, model and engine before shipping, cutting the comeback jobs that eat a repair shop’s margin and reputation. We also confirm fitment details on unusual jobs so you do not discover a mismatch halfway through a rebuild.
What this means for you
Fewer do-over jobs and less time lost on the bench.
How we help 03
Quality you can warrant
Every component is quality-checked and covered by warranty, so the part you fit is a part you can stand behind with your own stamp. That turns a spare-parts supplier into a partner that protects your shop’s name.
What this means for you
Confidence to back every job with your own warranty.
How we help 04
Technical support when you need it
Not sure a part will suit the machine? Ask our team before you order and avoid an expensive, time-wasting misunderstanding on the bench. One quick call can save you a whole afternoon.
What this means for you
Order the right part the first time, even on odd fitments.
What you can expect from us
Rapid dispatch for off-hire jobs
When a machine is off hire, we prioritise the part so you can return it to work without waiting out a slow standard delivery.
Fitment checked before shipping
Machine, model and engine are matched against the part number on our side, so the fit only fails when it genuinely cannot be confirmed.
Technical fitment support
Our team can review picture, serial number or part number with you before you commit, for the awkward jobs where part books disagree.
Warranty that supports yours
Clear warranty terms mean you can pass the part on with confidence and stand behind your work without absorbing extra risk.
How it works
A simple, dependable order flow
From your first enquiry to a fitted, working part, we follow the same clear process on every order.
1
Tell us what you need
Share the machine, model and year, or the part number you are looking for.
The more detail you give, the faster and more accurate our match can be.
2
We confirm fitment
We verify the part against your machine before you commit to the order.
Confirmation happens on our side, so you are not left guessing.
3
Sourced, packed and dispatched
We pull it from stock or source it, pack it to survive shipping and dispatch it quickly.
Priority routing when a machine is down and the job depends on it.
4
Delivered and supported
Your part arrives on time, backed by clear warranty and responsive after-sales help.
Support continues after the fit, not only at the order.
Start now
Start with the parts you need
- Shop the part you need in Excavator Parts
- Common fitments by brand: CAT, Cummins, Hitachi, Komatsu, Volvo
- Send the part number or machine details on the contact page and we’ll confirm fitment before you order
Ready to get your repair & service shops parts?
Back to the Who We Serve overview, or go straight to the full Excavator Parts catalog.
