Who this is for
Does this sound like you?
You buy parts in volume to supply dealers, workshops and end customers. Volume, reliability and margin are everything: you cannot afford inconsistent quality, long lead times, or parts that come back as returns. Your customers depend on your accuracy, and a single wrong part or slipped delivery can cost you a whole restock relationship in one go.
We build our supply model around the realities of reselling: stable wholesale pricing, dependable stock across multiple brands, verified part matching before every shipment, and after-sales handling you can pass on to your own customers with confidence.
Below, we set out how we support you — the way we help on an order by order basis, what you can expect from us, and how the whole process works from enquiry to delivery.
The Racer promise
One supplier that covers many brands, ships reliably and stands behind every part with clear warranty support. Built around how you buy.
Your priorities
What matters most to you
01
Consistent quality across every order
02
Dependable stock and stable lead times
03
Competitive wholesale pricing and healthy margins
04
Correct part numbers at volume, order after order
05
Flexible order sizes as demand changes
06
Reliable after-sales, warranty and return handling
How we help 01
Supply at scale
We support high-volume orders with stable pricing, so you can quote your customers with confidence and protect your resale margin every month. Order the same part number repeatedly and the quality and price stay the same, order after order, so what you promise is what you deliver.
What this means for you
Restock with confidence and quote resale prices that protect your margin, every order.
How we help 02
One supplier, many brands
Cover CAT, Cummins, Hitachi, Komatsu and Volvo from a single account, reducing your supplier count and simplifying your inventory planning. Instead of juggling five contacts, five invoices and five support queues, you get one accountable partner for your whole range.
What this means for you
Fewer suppliers to manage and one accountable point of contact for your whole range.
How we help 03
Verified part matching
Our team confirms machine, model and year against your part numbers before shipping, minimizing the returns and credibility issues that hurt resellers. We check fitment on the bench, not at your customer’s counter, so the part you dispatch is the part that fits.
What this means for you
Fewer returns and disgruntled resellers, and a reputation for accuracy.
How we help 04
After-sales you can stand behind
Clear warranty handling and responsive support mean problems are solved quickly, so your reputation stays intact when you pass the part on. We back our parts so you can back them too, without absorbing the risk yourself.
What this means for you
Problems resolved fast, so your own customers stay loyal and come back.
What you can expect from us
Documented warranty terms
Before you order we set out exactly what is covered and for how long, so you can pass those terms to your resellers without hesitation.
Straightforward returns
Wrong part or defect? We work to a clear returns and exchange process so a rare mistake never becomes a stalled conversation.
Priority restock response
When you need to top up stock, you deal with a contact who knows your account, your mix and your delivery preferences.
Consistent branding of quality
Every shipment is quality-checked and packed the same way, so the parts you resell carry the consistent standard you promise.
How it works
A simple, dependable order flow
From your first enquiry to a fitted, working part, we follow the same clear process on every order.
1
Tell us what you need
Share the machine, model and year, or the part number you are looking for.
The more detail you give, the faster and more accurate our match can be.
2
We confirm fitment
We verify the part against your machine before you commit to the order.
Confirmation happens on our side, so you are not left guessing.
3
Sourced, packed and dispatched
We pull it from stock or source it, pack it to survive shipping and dispatch it quickly.
Priority routing when a machine is down and the job depends on it.
4
Delivered and supported
Your part arrives on time, backed by clear warranty and responsive after-sales help.
Support continues after the fit, not only at the order.
Start now
Start with the parts you need
- Explore the full Excavator Parts range
- Browse by brand: CAT, Cummins, Hitachi, Komatsu, Volvo
- Tell us your volume and brands on the contact page for trade pricing
Ready to get your wholesalers & distributors parts?
Back to the Who We Serve overview, or go straight to the full Excavator Parts catalog.
