Who this is for
Does this sound like you?
You operate excavators and heavy equipment on, under or around tough conditions — abrasive fill, dust, mud and long daily shifts. Machines are only earning when they are moving, so you measure parts by uptime, durability and total cost of ownership more than by upfront price. Wear parts and hydraulic components turn over fast, and getting them to the site on a schedule matters as much as their price.
We support that reality with wear and hydraulics kept available, honest guidance on when aftermarket makes sense and when OEM is the safer call, and planned bulk supply built around your maintenance calendar rather than around breakdowns.
Below, we set out how we support you — the way we help on an order by order basis, what you can expect from us, and how the whole process works from enquiry to delivery.
The Racer promise
One supplier that covers many brands, ships reliably and stands behind every part with clear warranty support. Built around how you buy.
Your priorities
What matters most to you
01
Maximum uptime and minimised downtime costs
02
Parts that survive dust, mud and abrasive conditions
03
Undercarriage and hydraulic wear parts available when needed
04
A sensible OEM-versus-aftermarket balance
05
Scheduled, bulk supply across a whole fleet
06
Quality checks to protect a major site investment
How we help 01
Uptime before anything else
We prioritise the wear parts that fail most in the field — undercarriage, hydraulic pumps, motors and cylinders — and keep them available so machines get back to work quickly. Fast access to the parts that actually fail is what keeps production moving.
What this means for you
Machines return to the cut faster and downtime stays a rare, planned event.
How we help 02
Built for tough conditions
We source durable aftermarket components designed for abrasive, dusty environments, and are honest about where OEM makes more sense for critical, high-cost assemblies. That balance keeps you from paying OEM money where it is not needed, and from risking a failure where it is.
What this means for you
Components that survive mud, dust and long shifts without premature failure.
How we help 03
Fleet and schedule friendly
We support planned, bulk orders across multiple machines and models, so parts arrive when maintenance windows open rather than when a failure happens. One order can cover a whole site, and one invoice keeps the books simple.
What this means for you
Parts arrive when maintenance windows open, not after a breakdown.
How we help 04
Own the cost, not just the price
We help you compare on total cost of ownership — price, life and downtime — so your buying decision protects the asset over years, not just one invoice. A slightly dearer part that lasts twice as long is usually the cheaper choice by the time it is fitted.
What this means for you
Buying decisions that protect the asset over the long term, not one invoice.
What you can expect from us
Stock aligned to your fleet
We plan stock around the machines and models you run, so the parts most likely to fail are the parts we hold.
Schedules built around your windows
Bulk and planned orders land in maintenance windows, so parts are on site when you stop the machine — not after it has already stopped on its own.
OEM-versus-aftermarket honesty
We advise where aftermarket delivers real value and flag where genuine parts are the safer bet, so you spend well rather than just cheaply.
Quality protecting the asset
Every part is checked before dispatch to protect a site investment where one bad component can strand a whole fleet.
How it works
A simple, dependable order flow
From your first enquiry to a fitted, working part, we follow the same clear process on every order.
1
Tell us what you need
Share the machine, model and year, or the part number you are looking for.
The more detail you give, the faster and more accurate our match can be.
2
We confirm fitment
We verify the part against your machine before you commit to the order.
Confirmation happens on our side, so you are not left guessing.
3
Sourced, packed and dispatched
We pull it from stock or source it, pack it to survive shipping and dispatch it quickly.
Priority routing when a machine is down and the job depends on it.
4
Delivered and supported
Your part arrives on time, backed by clear warranty and responsive after-sales help.
Support continues after the fit, not only at the order.
Start now
Start with the parts you need
- Plan wear-part stock from Undercarriage Parts and Hydraulic Parts
- Engine and driveline needs across Engine Parts
- Discuss a fleet supply schedule on the contact page
Ready to get your mining & construction contractors parts?
Back to the Who We Serve overview, or go straight to the full Excavator Parts catalog.
