About us
Built around how you buy
Different operations measure value in different ways. A distributor cares about volume, pricing and consistent lead times. A repair shop cares about speed and getting the part right the first time. A mine or contractor cares about uptime and durability in harsh conditions. An individual owner cares about finding the exact part quickly and paying a fair price for one item.
Our catalog, sourcing and support are set up to answer all four. Below we explain how we serve each of these customers, and what you can expect when you work with us.
One supplier, five brands
Four customer types, one supplier that covers CAT, Cummins, Hitachi, Komatsu and Volvo from a single account — built around how you buy.
Who we serve
Four customer types, one dependable source
Whether you resell in volume, repair for hire, run machines on site or own a single excavator, you draw on the same catalog, the same sourcing and the same support. What changes is how we serve you — and that is what the pages below set out.
The four pages
Choose the customer type that fits you
01
Wholesalers & Distributors
02
Repair & Service Shops
03
Mining & Construction Contractors
04
Individual Owners & Operators
Why Racer
A supplier built around your needs
01
Dependable global sourcing across CAT, Cummins, Hitachi, Komatsu and Volvo
02
Verified part matching against machine, model and year before every shipment
03
Flexible order sizes — from single parts to fleet-scale bulk supply
04
Clear warranty and responsive after-sales support on every order
05
Fast dispatch to keep machines working and downtime short
06
Straight answers and honest OEM-versus-aftermarket guidance
What you can expect from us
One accountable partner
A single contact covers your whole range across five brands, so you are not juggling five suppliers with five different support styles.
Verified before it ships
Part numbers are matched against machine, model and year in our team, which keeps returns and rework rare across every customer type.
Scales to your size
Order a single part or a whole fleet’s worth — the catalog, quality checks and support are the same either way.
Clear after-sales rules
Warranty and returns are set out up front rather than argued after, in every category and at every order size.
How it works
A simple, dependable order flow
From your first enquiry to a fitted, working part, we follow the same clear process on every order.
1
Tell us what you need
Share the machine, model and year, or the part number you are looking for.
The more detail you give, the faster and more accurate our match can be.
2
We confirm fitment
We verify the part against your machine before you commit to the order.
Confirmation happens on our side, so you are not left guessing.
3
Sourced, packed and dispatched
We pull it from stock or source it, pack it to survive shipping and dispatch it quickly.
Priority routing when a machine is down and the job depends on it.
4
Delivered and supported
Your part arrives on time, backed by clear warranty and responsive after-sales help.
Support continues after the fit, not only at the order.
Find your part, whatever you move
Go straight to the full Excavator Parts catalog, or talk to our team on the contact page.
