Who this is for
Does this sound like you?
You own one excavator, or you maintain one for someone else, and you buy parts yourself. You value simplicity: finding the right part, knowing it will fit, paying a fair price for a single item, and having it shipped without hassle. You may not have a part number to hand, so clear guidance matters as much as price.
We built our ordering around exactly that situation — no minimums, no volume pressure, plain language, and a real person to ask when you are not sure which part you need.
Below, we set out how we support you — the way we help on an order by order basis, what you can expect from us, and how the whole process works from enquiry to delivery.
The Racer promise
One supplier that covers many brands, ships reliably and stands behind every part with clear warranty support. Built around how you buy.
Your priorities
What matters most to you
01
Finding the correct part for your machine
02
Confidence that it will actually fit
03
Affordable pricing on single items
04
No minimum order, no bulk pressure
05
Simple ordering and reliable shipping
06
Someone to ask when you are not sure
How we help 01
Easier to find
Use the machine model or part number to locate components in our Excavator Parts catalog without digging through jargon. Categories are laid out by what actually breaks, not by dense technical tables.
What this means for you
Locate the exact part quickly, without sifting through technical jargon.
How we help 02
Fitment you can trust
We confirm the part against your machine and model details, so what arrives is what you expected the first time. If you only have a serial number, send it in and we will help you pin down the right component.
What this means for you
What arrives fits, so you are not left holding the wrong part.
How we help 03
Fair single-item pricing
You can buy exactly one part at a fair price — no pallet minimums, no volume pressure. One excavator usually needs one part at a time, and we price for that.
What this means for you
Buy just the one part you need at a price that makes sense.
How we help 04
Support that speaks your language
Uncertain about a part? Ask us on the contact page and get a straight answer before you order. No jargon, no runaround — just a clear next step.
What this means for you
Get a straight answer and order with confidence.
What you can expect from us
Plain-language guidance
We explain parts and fitment in everyday terms, so a first-time buyer and an experienced operator get the same clear answer.
Single-part ordering
No minimum quantity, no bulk pressure. Order the one part your machine needs and pay a fair single-item price.
Help when you only have a model or serial
No part number on hand? Send the machine model, serial or a photo and we will help you identify the component.
Reliable shipping and tracking
Your one part is packed properly and shipped with tracking, so you can plan the job around its arrival.
How it works
A simple, dependable order flow
From your first enquiry to a fitted, working part, we follow the same clear process on every order.
1
Tell us what you need
Share the machine, model and year, or the part number you are looking for.
The more detail you give, the faster and more accurate our match can be.
2
We confirm fitment
We verify the part against your machine before you commit to the order.
Confirmation happens on our side, so you are not left guessing.
3
Sourced, packed and dispatched
We pull it from stock or source it, pack it to survive shipping and dispatch it quickly.
Priority routing when a machine is down and the job depends on it.
4
Delivered and supported
Your part arrives on time, backed by clear warranty and responsive after-sales help.
Support continues after the fit, not only at the order.
Start now
Start with the parts you need
- Search parts by category in Excavator Parts
- Identifying a brand-specific part? Check Brands Cooperation
- Unsure which part you need? Send your machine details on the contact page
Ready to get your individual owners & operators parts?
Back to the Who We Serve overview, or go straight to the full Excavator Parts catalog.
